JippyMart Privacy Policy

Effective Date: May 01, 2026

Welcome to JippyMart. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our platform as a User, Restaurant Partner, or Driver.

1. Information We Collect

A. For Users

- Personal Information: Full name, email address, phone number, delivery address

- Payment Information: Collected via secure third-party processors. We do not store card details.

- Order Information: Food preferences, order history, feedback, frequency

- Device & Usage Data: IP address, device model, OS version, app usage patterns

- Location Data: Live location for delivery tracking and service optimization

- Installed Applications (Optional): Metadata on similar apps for personalization

B. For Restaurant Partners

- Business Information: Business name, registration number, address, cuisine types

- Contact Information: Name, email, phone number of account manager or contact person

- Banking & Tax Information: Bank account details, GSTIN, PAN

- Order Performance: Menu updates, order processing time, customer reviews

C. For Drivers

- Personal & Contact Information: Full name, photo, phone number, address, emergency contact

- Driver Documents: Driving license, vehicle registration, insurance

- Location & Activity: Real-time GPS tracking, delivery status, route history

- Device Information: OS, app version, device model

- Banking Details: For payment settlements

2. How We Use the Information

For All Users

- Fulfill orders and deliveries

- Authenticate and manage accounts

- Personalize app experience and recommendations

- Communicate order updates and support

- Improve app performance and user experience

Promotional Uses (if opted-in): Send offers, discounts, and updates

For Restaurants: Enable order management, settle payments, manage reviews

For Drivers: Assign deliveries, calculate earnings, ensure compliance

3. Information Sharing and Disclosure

- We do not sell or rent personal data.

With Service Providers: Payment gateways, cloud services, delivery partners

Legal Requirements: Compliance with laws or legal processes

Business Transfers: Data may be transferred during mergers or acquisitions

4. Data Security

- We use SSL, firewalls, access controls, and secure data storage.

- Note: No method of transmission or storage is 100% secure.

5. Your Rights

- Access, correction, deletion of data

- Opt-out of promotional messages

- Contact via in-app support or website

6. Cookies and Tracking Technologies

- Used for tracking, analysis, and personalization

7. Messaging and Communication

In-App Messages: Stored for support and compliance

SMS and Call Logs (with consent): May include phone numbers, carrier info, timestamp

8. Children’s Privacy

- Not intended for children under 13. No data knowingly collected.

9. Policy Updates

- Updates will reflect a new Effective Date and be notified in-app

10. Contact Us

JippyMart Privacy Team

Email: support@jippymart.in

Website: www.jippymart.in/contact-us

In-app Help Section